Drive Relationships, Retention and Revenue with end-to-end
Customer Engagement

Over 70% of small businesses that use feedback to guide decisions report higher customer satisfaction.


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A Better Way to Engage Your Customers...

engage your customers

Turn Feedback Into Action - At the Point of Experience

While social media feedback is powerful and valuable, it often lacks the depth and timeliness needed to fully understand customer motivations and experiences. Our platform changes that by capturing feedback proactively and empowering businesses to engage, learn, and grow in real-time.

By using our platform in combination with social media, businesses can tailor the questions they ask, better understand the "why," and uncover deeper insights to better serve their customers.

Real-time Insight, meaningful results...

  • Engage: Collect feedback directly at the point of experience, avoiding delayed or public-first responses.
  • Learn: Go beyond data collection. Our tools analyze feedback to uncover trends, customer preferences, and pain points.
  • Grow: Use insights to innovate, fix issues, and enhance operations—putting customers at the center of every decision.

Empower Your Business

Stronger relationships, impactful improvements, endless growth opportunities. It all starts with truly listening to your customers.

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Platform Features

We've designed our platform to help you put your customers at the center of your business...Here's how we can help:

Platform Features

Fully Customizable Surveys

Whether you're seeking feedback on your customers' overall experiences or deeper insights into server knowledge or a new product feature, our platform lets you design and deploy exactly what you need.

Digital Incentives

Leverage your contact database to issue anonymous or personalized coupons that bring customers back with irresistible offers. You can also link coupons to surveys, providing a thoughtful thank-you to respondents while encouraging future engagement.

Dynamic Contact Database

Build a comprehensive contact database through survey automation or manual entry, and use it for future engagement, such as new surveys or coupon distribution. Track which contacts have completed surveys and monitor their participation frequency to gain deeper insights.

Pass-Thru to Social Platforms

Add smart logic to your surveys to seamlessly encourage customers to share their positive feedback on social platforms like Google, Facebook, or others. 

Reporting and Visualization

Explore responses by survey, location, or respondent to gain deeper insights into your customers' perspectives. Use powerful visualization tools to instantly graph or chart numerical and categorical data, helping you to unlock key trends.

Mobile and e-Mail Alerts

Receive instant notifications whenever a new survey is submitted, empowering you to respond quickly and take proactive action when necessary.

platform Pricing by Location

Our affordable, per-location pricing is often less per month than the acquisition cost of just one new customer.

Save 20% more with an annual plan!

1 - 5
locations

$95 / loc / mo

save 20% with an
annual plan!


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6 - 10
locations

$85 loc / mo

save 20% with an
annual plan!


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11 - 15
locations

$75 / loc / mo

save 20% with an
annual plan!


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16 - 20
locations

$65 / loc / mo

save 20% with an
annual plan!


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21 or More
locations

$55 / loc / mo

save 20% with an
annual plan!


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Professional Services

From outsourced marketing and program management to full-scale experiential digital design, we’ve got you covered!
Let us know how we can assist, and we’ll collaborate with you to craft a tailored solution that meets your needs.

Fractional Marketing

Need marketing support but not ready to hire full-time? We’re here to bridge the gap! Our part-time, monthly marketing services are designed to complement an existing team, providing expert support without the commitment of a full-time hire. Whether you’re looking to build brand awareness, manage social media campaigns, or create stunning digital experiences, we’ll step in seamlessly as an extension of your team to help you achieve your business goals.

Web Design and Hosting

Looking for a turnkey web solution? Our end-to-end managed services cover every aspect of your online presence. From crafting a stunning website to providing secure hosting and seamless email integration, we handle it all—so you can focus on what you do best - growing your business. We adhere to industry standards for design, security, and accessibility, delivering a reliable web solution that empowers your business to thrive through a strong and impactful online presence."

Content & Training Services

Need help creating impactful content or developing effective training materials? Our Content and Training Services offer a comprehensive solution tailored to support any growing business. From engaging marketing assets and digital content to detailed educational resources and training programs, we ensure your message is clear, compelling, and aligned with your goals. Whether it’s content management, creation, or delivering knowledge to your team, we’re here to help your business succeed with confidence and clarity.

Giving Back

We Support Tunnels to Towers

We believe in the power of community and the importance of supporting those who sacrifice for others. That’s why a portion of our revenue is dedicated to Tunnels to Towers, a non-profit organization that honors the lives of fallen heroes and supports first responders, military personnel, and their families.

By choosing us, you’re not just investing in a product or service; you’re helping us make a real difference in the lives of those who have given so much for our safety and freedom. Together, we can build stronger, more supportive communities, one step at a time

  • Make an Impact with Every Subscription: A portion of every sale goes directly to Tunnels to Towers, supporting the families of fallen heroes and first responders.
  • Honor Those Who Serve: By partnering with us, you're helping provide crucial resources and support to military personnel, first responders, and their families, ensuring their sacrifices are never forgotten.
  • Build Stronger Communities Together: Your choice to engage with our business helps create a ripple effect of positive change, fostering a culture of support and gratitude for those who protect and serve.

Questions? Please Get in touch...

We'd love to hear from you! Please drop us a note and let us know how to reach you.

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